Digital Products
Welcome to our FAQ section!
Here, you’ll find answers to the most common questions about our products/services. Whether you’re new to our platform or need help with a specific feature, we’ve got you covered.
We offer a range of digital products such as customizable client intake forms, consent forms, meal plan and recipe bundles, client guides, business templates, and other tools tailored to support health and wellness businesses.
Yes, all of our digital products come in fully editable formats, allowing you to customize them to fit your brand where you may edit font, colors, images, and layouts.
No, this is very beginner and budget-friendly and you don’t need to be good with tech or buy any software. It takes only a few minutes.
We use CANVA– all you need is to sign up for a free account with your email address. If you prefer PDF, our team will send you as is PDF
You will be able to access your purchase instantly. You’ll be able to access under your downloads and also via email.
Yes, you can use these products for your own business practice, but reselling or distributing them as your own product is not permitted.
Due to the nature of digital products, we generally do not offer refunds. However, if you experience any issues with your purchase, please contact us, and we’ll be happy to help.
Yes, we offer customer support to help with any technical issues related to the products.
Yes, we are open to custom orders! Feel free to reach out with your specific needs, and we’ll be happy to discuss creating a custom product tailored to your practice.
A digital product bundle is a collection of multiple digital products offered together as a package, usually at a discounted price compared to purchasing each product separately.
A bundle can include a variety of digital products such as eBooks, forms, guides, or social media templates. The exact contents will be specified on the sales page or bundle description.
Many digital bundles are sold as complete packages and are not available for individual purchase. It is still cheaper to buy the bundle and use only those products you want.
You will be able to access your purchase instantly. You’ll be able to access under your downloads and also via email.
Our membership gives instant and ongoing provides ongoing access to our digital products database. Memberships include new releases, access to our member portal, and all of our digital products in one place.
This membership gives you instant access to an extensive library of high-quality digital products that are tailor-made for health, fitness, and wellness professionals. It’s like a treasure trove of guides, social media templates, meal plans, worksheets, and much more! You can use these products as-is or customize them with your own branding. It’s the ultimate secret weapon to supercharge your business!
Yes, all of our digital products come in fully editable formats, allowing you to customize them to fit your brand where you may edit font, colors, images, and layouts.
You will be able to access your purchase instantly. You’ll be able to access under your downloads and also via email.
We offer a 7-day money back guarantee if our membership does not meet your expectations. Email us @kady@newlifeheal.com
When you cancel your membership, you will no longer have access to the resell library and the new products that are added. But, don’t worry – we’ve got your back! If there’s a product you’ve fallen in love with and want to keep selling, you can secure a lifetime license for that product for just $29 or purchase it individually.
Yes, you can cancel this membership any time. Cancellations must be submitted 48 hours prior to billing cycle. Please email contact@newlifeheal.com to do so.
